care. Compassionate Care
emphasizing quality-of-life
Going Above and Beyond to Provide Your Pet With a Warm and Welcoming Experience.
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low stress. Quiet Environment. Boarding in our beautiful state of the art facility. Book Appointment technology. Cutting edge technology & equipment. To providing pet owners with instant updates on their pet’s health and location. Book Appointment

COVID-19 Hospital Operations

june 2020

Due to ongoing infection control requirements, the following modifications are in effect until further notice.

– Modified hours
If you are unable to bring your cat to the hospital during the current operating hours, please let us know and we will do our best to accommodate your needs.

– Curbside Admission for Patients
Please place your cat in a secure carrier and call when you arrive. A masked staff member will meet you in the parking lot, take a history and bring the carrier inside.  We will discuss recommendations and answer questions after the exam.  Owners will be allowed into the hospital under exigent circumstances (such as euthanasia) but must be appropriately masked.

– Payments
If possible, we appreciate payment by check or credit card.

Reception services will continue to operate remotely.


– Items for pick up (prescriptions, food, litter) will be placed in the patio box outside of the front door.

– Increased communications
We return return communications throughout the day when the office is open and respond to voicemail and email messages within 24 hours on days the office is closed.  If your cat is ill or injured after hours, we will do our best to provide treatment to the extent we are able.
– Services
All services will remain available on a regular basis and house calls will be available on a limited basis.

office hours







8 AM – 4 PM

8 AM – 6 PM

8 AM – 4 PM

8 AM – 4 PM



Book an Appointment

Contact us by phone at 413-551-7251.

to schedule an appointment, or with any other questions related to our facilities and services.

Where We Are

Come visit our facility!

In Case of Emergency


In case of emergency, call 413-551-7251.

This line is monitored 24/7/365 so that people can be referred for appropriate care even when we are closed.


Lenox Cat Hospital

Lovingly owned and operated by Sally Umlauf, DVM, MPH. Lenox Cat Hospital is a full-service, feline only, veterinary hospital, including well-patient, surgical and emergency care.

Although the facility is dedicated to cats, house calls are available for cats and dogs.